We completely understand if you need to hit pause on your membership for a little while, and we're here to help 💕
Whether a membership freeze is available depends on your membership type and account status. To arrange a freeze, our team will first need to assess your account and confirm whether this option is available to you.
How to Request a Membership Freeze
If you would like to freeze your membership, please email us at [email protected]. Our team will review your account and let you know what options are available to you.
Monthly Memberships
For eligible monthly memberships, we may be able to offer a membership freeze for up to 3 months.
To ensure a smooth pause, please contact us 1–2 days before your next billing date. This allows you to continue enjoying full access for the remainder of your current billing cycle before any freeze takes effect.
Annual Memberships
If you're one of our wonderful members paying annually, please reach out to us at [email protected], and we'll assess if we're able to freeze your membership ✨
Important Information About Membership Freezes
While your membership is frozen:
No membership payments will be taken during the approved freeze period.
You will not have access to member content or Live Calls.
When your membership resumes, you can pick up exactly where you left off.
Need Help?
If you're unsure of your billing date, have questions about your membership status, or need any special arrangements, please email [email protected] and our team will be happy to help.
We're here to support you and will do our best to find the right solution for your situation 💕