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Manually Add a Customer Subscription

Adding a customer subscription manually in FEA Create is super quick and simple. It’s perfect for helping a customer restart a subscription or set one up while on a call.

Updated over a month ago

Why use this?

Use this when a customer previously cancelled and wants to restart, if they missed subscribing, or if you want to help them get started quickly without waiting for them to do it themselves.

How long will this take?

Just 2 minutes.

Steps to Manually Add a Customer Subscription

Step 1

Go to Payments in your FEA Create account.

Step 2

Click on "Subscriptions."

Step 3

On the right, click "Add Subscription."

Step 4

Add your customer's name.

Step 5

Choose when you want the subscription to start.

Step 6

Select the product they want to subscribe to.

Step 7

If a card is already saved for this customer, you can use it here.

Step 8

Or add their card details, which is handy if you’re on a call with them.

Step 9

Click "Schedule" and you’re all set.


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