Why Should I Use This Feature?
Creating a community group in the membership area on FEA Create allows you to build an interactive space where your users can engage with each other, share content, and connect. This helps foster relationships, encourage collaboration, and keep your members engaged. Whether you want to host discussions, share exclusive content, or offer support, this feature makes it easy to manage your own community.
What Do I Need to Set Up First?
How Long Will This Take?
Setting up a community group typically takes 15-30 minutes, depending on how many channels, branding, and settings you want to customize.
Step 1: Set Up Your Client Portal
Before you create a community group, you need to make sure your client portal is set up.
Go to Create Your Offer > Client Portal > Settings > Domain Setup.
Add your client portal subdomain or use a custom domain.
In this Settings area you can also update the Branding of your portal.
Once this is added, you can proceed to create your community group.
Step 2: Create a Community Group
From your FEA Create dashboard, go to Memberships > Communities > Groups.
Click Create Group.
Enter the following details:
Group Name: Give your community group a name.
Description: Add a brief description of the group.
Discoverability: Choose if the group should be discoverable on the GoKollab marketplace.
Add your branding elements:
Favicon: The small icon shown in the browser tab.
Cover Image: The main visual for your group.
Logo: Your brand logo.
Click Create Group.
Step 3: Access Your Group
Once the group is created, a new window will open showing your client portal.
You will be asked to set your login password for the portal.
You can now complete your profile by adding details like your name, bio, and profile image.
Step 4: Customize Your Community Group
Go to Settings to adjust the group details:
Privacy Settings: Choose whether the group is public or private.
Subscription Options: Set whether the group is free or paid.
Branding: Add custom colors and images.
Custom CSS: Apply custom styling (if needed).
Membership Questions: Add questions users must answer before joining.
Gamification Rewards: Set up rewards to encourage engagement.
Promotional Links: Add links to offers or external pages.
Reported Content: Monitor flagged content.
New Options in Community Settings:
Newsletter: You can now send a newsletter to your members with updates and information, including popular posts that highlights the most active posts. You can set it to daily, weekly, or your preferred frequency. Weekly is recommended.
Show/Hide Tabs: Customize which sections appear in your group. Discussion and About are always visible, but you can hide events, leaderboard, or other tabs.
Step 5: Add Channels and Content
By default, your community group will have a General Channel.
You can add more channels by clicking Add Channel:
Name and describe the channel.
Set visibility rules (e.g., premium members only).
Add Announcements to share updates with all members.
Enable Chat so members can message each other.
Add Courses to give members access to learning materials.
Plan and manage Events.
Step 6: Keep Your Community Active
Use the Social Planner in FEA Create to schedule posts for your community group. This helps keep the group active and encourages regular engagement.
How Do I Test This?
After setting up your community group, you can test it by creating a test member account. Check that all channels, announcements, newsletters, and visibility settings work as expected. Make sure members can join, post, and interact with content before inviting your full audience.
By following these steps, you can create and manage an engaging community space within your FEA Create membership area.